How can we help?
Get answers or reach out directly — we typically respond within 24 hours.
Have a question, found a bug, or need help with your subscription?
Email SupportFrequently Asked Questions
How do I restore my subscription on a new device?
Open the app, go to Settings, and tap "Restore purchases". Your PDF Pro subscription will be restored automatically.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to iPhone Settings > your name > Subscriptions, then select PDF Converter to cancel.
My scanned PDF looks blurry
Make sure you have good lighting and hold your device steady. The app uses your device camera, so image quality depends on environmental conditions.
Can I sign documents with my finger?
Yes! With PDF Pro, you can draw your signature directly on the screen, use a text-based signature, or import a signature image.
What file formats are supported?
The app works with PDF files. You can also convert images (JPG, PNG) to PDF using the converter feature.